— Trust & Privacy
How we handle your data.
This page is maintained by Promoshunn Media Agency to answer common security and privacy questions about promoshunn.com and the client workspace at this domain. It describes current practices and is not an independent certification.
Last reviewed · November 2026
— 01
What we collect
When you submit the contact or project-brief form we collect the details you provide — typically your name, email, company, project scope, and timeline. The brand-audit form collects only your name and email. We do not buy, sell, or trade contact data.
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How we use it
Submitted information is used to scope, quote, and deliver the work you've asked us about, and to follow up by the channel you provided. We may reference inquiries internally for project planning. We do not use your data to train third-party AI models.
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Where it lives
Inquiries are stored in a managed database provided by our backend platform. Access is restricted so visitors can only submit a new inquiry and submitted information is not publicly readable.
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Subprocessors & integrations
We rely on a small set of trusted services to run this site and workspace:
- Backend and database hosting
- Static site delivery and edge runtime
- Email delivery for transactional notifications when applicable
- WhatsApp Business for quick replies (only when you message us there)
We do not embed third-party advertising trackers or session-replay tools on this site.
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Cookies
We use only local storage required to remember UI preferences, such as whether you've already seen the audit popup in this session. We do not set advertising cookies on this site.
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Retention & deletion
Inquiries are retained while the related project is active and for a reasonable follow-up window thereafter. You can request deletion of your inquiry at any time by emailing us — see contact below.
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Your rights
You can ask us to access, correct, export, or delete the personal information we hold about you. Send the request from the email address on file and we'll respond within a reasonable timeframe.
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Security practices
The site is served over HTTPS. Database access is restricted by row-level security policies, and submitted inquiries are not exposed publicly. Error messages shown to visitors are generic — internal details are kept in server logs.
No system is perfectly secure. We continue to review and tighten our practices as the product evolves.
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Reporting a vulnerability
If you believe you've found a security issue affecting this site or workspace, please email us with a description and steps to reproduce. We appreciate responsible disclosure and will acknowledge your report.
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Contact
Privacy or security questions: hello@promoshunn.com. For everything else, use our contact form.